New Orleans Regional Transit Authority
The RTA is an essential part of New Orleans, and making our transportation system accessible to everyone is a key part of our commitment to the people of our city. In order to make it easy for disabled riders to get where they need to go, our system includes:
Buses and Streetcars
All standard RTA buses contain features and equipment that allow disabled riders to board, ride, and get out of vehicles easily and comfortably. The red streetcars that travel the Canal Street and Riverfront lines are also accessible to disabled riders.
For more information, please visit the How to Ride with a Disability page.
The green St. Charles Avenue streetcars that travel the St. Charles Avenue line do not contain accessibility equipment. Modification of these historic streetcars is limited and requires consultation with and the prior approval of the State Historic Preservation Office. RTA makes every effort to provide alternatives for the St. Charles line.
The modern red streetcars that travel on Canal Street and on the Riverfront line are accessible to disabled riders.
If you are disabled and would like to travel in the same general direction as the St. Charles Avenue streetcar line, you may find the following bus lines to be useful alternatives:
Please see our system map for further details.
Paratransit Service
When you call the RTA’s paratransit service, a bus or mini-van will pick you up at the curb in front of most any address and take you to almost any other address within Orleans Parish. This service is provided for those riders whose disability in some way cannot be accommodated by the equipment on standard RTA buses and streetcars or by standard bus and streetcar routes.
The RTA provides paratransit service in accordance with the American with Disabilities Act (ADA). If you wish to use the RTA’s paratransit services, you must first go through an application process and prove your ADA eligibility.
For more information, please visit the following pages:
Visitors to New Orleans who are ADA eligible in their hometowns are welcome to use RTA’s paratransit services. You first need to provide us with documentation showing that your hometown transportation provider has determined you to be ADA eligible. For more information on riding the RTA paratransit system as an out-of-town guest, contact the ID Center at (504) 827-8345.
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