Customer Service We'd love to hear what you have to say. If you have a question, comment, idea, or complaint, please tell us so that we can work to improve. The more details and specifics you provide when you contact us, the better we'll be able to respond. Customer Service Contact Form Contact Form Question/Inquiry/Concern More Ways to Contact Us Customer Care Rideline 504-248-3900 Customer Care Rideline for Hearing Impaired 504-827-7833 Lost-&-Found 504-827-8399 Paratransit Scheduling 504-827-7433 ADA - ID Center 504-827-8345 Rideline hours are daily from 5:00 am to 11:00 pm. Keep your finger on the pulse of all things RTA by following us on Social Media, subscribing to our rider newsletter, or signing up for an RTA account. Follow Us Sign up for an RTA account Login Here/Register RTA Rider's Digest Newsletter Subscribe here Social Media Facebook | Twitter | YouTube Our Location: 2817 Canal Street New Orleans, LA 70119 Lost and Found Hey, we get it! Sometimes you leave stuff on a bus or streetcar by accident. You can give our Lost and Found team a call at (504) 827-8399 or visit us at 2817 Canal Street, New Orleans LA, 70119. When you arrive, ask the front guard for assistance. Lost and Found is open between the hours of 8:00 am and 5:00 pm, Monday through Friday. Title VI Complaint Process The Regional Transit Authority (RTA) is committed to a policy of non-discrimination in the conduct of its business, including its Title VI responsibilities, and to the delivery of equitable and accessible transportation services. For more information, click here. To file a complaint, click here. Public Records Requests All Public Records Requests under the Freedom of Information Act should be addressed to Donna Bowman via U.S. Mail delivered to the address below; or via email delivered to firstname.lastname@example.org. Regional Transit Authority Attn: Donna Bowman 2817 Canal Street New Orleans, Louisiana 70119 RTA Public Relations To request an RTA representative at your next function or meeting contact RTA Public Relations. Please allow two weeks minimum notice for requests. × We are happy to help you. Contact Us Required Information * Feedback Type: Select Comment Inquiry Lost and Found Suggestion Complaint Other * Subject: * First Name: * Last Name: * Email: * Your Message: Optional Details Title: Select Mrs. Ms. Mr. Phone Number: Street and number: City: State: Zip: Line: Station: The data submitted will be treated confidentially and will not be disclosed to third parties.