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RTA extends its face mask requirements

Today, the New Orleans Regional Transit Authority (RTA) extended its face mask requirement while riding buses, streetcars, ferries, and paratransit vehicles, through March 18, 2022. This extension corresponds with the announcement made today by the Transportation Security Administration (TSA). 

The RTA originally instituted a mask requirement for passengers on agency vehicles during the Spring of 2020. While this announcement extends the date of enforcement, all other aspects of the requirement remain unchanged, including exemptions and civil penalties. Failure to comply may result in denial of boarding or removal. The refusal to wear a mask is a violation of federal law and passengers may be subject to penalties under federal law.

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Hurricane Prep & Evacuation Plans


The Atlantic Hurricane season occurs yearly from June 1 through November 30. In the event of a major hurricane impacting the city of New Orleans, RTA partners with NOLA Ready and the City of New Orleans to assist in evacuating residents who cannot safely do so on their own. 

2021 RTA Hurricane Preparedness Guide

The 2021 Hurricane Preparedness Guide has helpful info on how to prepare for the hurricane season. Pick one up on your bus, streetcar, ferry, or Paratransit vehicle or click to view below.


The Hurricane Preparedness Guide can also be found at:
  • City Hall
  • New Orleans Public Library locations

Hurricane Season and COVID-19

With of the COVID-19 pandemic, it is important to practice social distancing, wear face coverings when in close proximity to others, and pack hand sanitizer to your preparedness kit. 

City-Assisted Evacuation

The City of New Orleans has developed the City-Assisted Evacuation Plan (CAEP) to help people who cannot evacuate on their own.


To read the official CAEP brochure, click here (Spanish and Vietnamese)

Evacuating during a City-Assisted Evacuation

Sign up for City-Assisted Evacuation

For information on how to sign up for the City-Assisted Evacuation Plan, text NOLAREADY to 77295.


Need special assistance?

For information on special assistance during a City-Assisted Evacuation, call 311 or click here.

What's an Evacuspot?

During a City-Assisted Evacuation, you can use an Evacuspot to catch a ride to the Smoothie King Center. From here, you will be transported out of the city. Evacuspots are in various locations around the New Orleans area, and are represented by a large, steel statue of a waving man. Below is a digital map showing the locations of Evacuspots.


A few Evacuspots are specifically designated for senior citizens and others who need special assistance during an evacuation. 
Please note that Evacuspots are not general bus stops. They are utilized only during a mandatory evacuation to evacuate residents to the Smoothie King Center. 

City-Assisted Evacuation Timeline

72 Hours Before the Storm

The Mayor announces mandatory evacuation for the New Orleans area.


58 Hours Before the Storm

Visitors are shuttled to the airport from the Sheraton and Harrah's.


54 Hours Before the Storm

Residents are picked up from Evacuspots and taken to the Smoothie King Center.


48 Hours Before the Storm

The State of Louisiana begins to evacuate residents from coastal regions. RTA service is reduced to assist with evacuation.


30 Hours Before the Storm

Pick-up at Evacuspots ends. Last evacuees are transported out of the city.


12 Hours Before the Storm

Airport shuts down. Final preparations for the storm take place. RTA service is suspended.


Storm Reaches New Orleans Areas

Tropical storm winds begin. Hurricane will make landfall within 12 hours.

RTA's role during an Evacuation

When a hurricane threatens New Orleans, the RTA starts its process of shutting down service and securing its vehicles and facilities. There is no strict timeline outlining when services stop, because we make adjustments according to the hurricane’s path, strength, speed, and predicted time of landfall.

During an evacuation, the RTA assists the City of New Orleans by doing the following:

  • Putting all available vehicles, drivers, and other resources into use in order to help the City with its evacuation plan.
  • Transport evacuees from designated pick-up points to the the Smoothie King Center.

Stay Connected

The RTA encourages the New Orleans community to stay alert and be prepared. Follow us on Facebook and Twitter to stay updated. Additionally, we recommend following the City of New Orleans and these organizations:                                                   

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