Executive Leadership

Lona Hankins serves as the Authority’s chief executive officer. Previously, she served as the RTA's chief of infrastructure and long-term planning. In that position, Lona oversaw the development and execution of capital assets and the implementation of infrastructure improvement projects across all modes of the Authority’s transit operations and administration. In her over 30 years of work experience in the industrial and public sector, Lona has spearheaded the rebuilding of New Orleans schools during the aftermath of Hurricane Katrina. Previously serving as the director of major capital projects for the Recovery School District (RSD), Lona completed over $2.0 billion in projects across 40 school campuses for the children of New Orleans.

Gizelle Johnson-Banks is the chief financial officer, bringing over 19 years of financial management, reporting and facility operations experience to the RTA. Prior to joining the RTA, Ms. Johnson-Banks served as the chief financial officer for FirstLine Charter School Network, managing a $50 million budget and six school networks. Gizelle was responsible for strategic financial planning and analysis, business modeling, implementation of new systems and the reorganization of the finance and accounting departments.

In his role, Brian oversees operations of RTA’s fixed-route bus, streetcar, marine, and paratransit services. His experience includes operational leadership with the Chicago Transit Authority before leading the Capital Area Transit System (CATS) in Baton Rouge, La., where he successfully led efforts to increase taxpayer funding and oversaw dramatic increases in on-time performance for its paratransit services. Marshall also has transit experience in Fresno, Calif.; Ann Arbor, Mich.; and most recently in South Bend, Ind.

Ryan brings a wealth of transportation experience in New Orleans and his native Colorado, where he’s worked in public service and as an entrepreneur. In his current role, Ryan oversees all of the maintenance for facilities, bus and rail, as well as asset life-cycle planning. He plays a pivotal role in optimizing the organization’s resources and operations. Ryan began his career at RTA in 2017 and previously served as Maintenance Supervisor, Superintendent of Bus Maintenance, and Fleet Technology Manager. A passionate advocate for the transit industry as a career opportunity for youth coming out of high school, Ryan earned a trade school degree from Wyo-Tech, a Bachelor of Business Administration with a concentration in Entrepreneurial Studies from Colorado Christian University, and a Master of Business Administration from LSU Shreveport. An avid outdoor enthusiast, Ryan relishes spending quality time with his loving family and is the proud father of six children.

Dwight serves as the Chief of Planning and Capital Projects. Dwight has been with RTA since 2021 when he joined the team as Senior Director of Strategic and Long-Range Planning and has contributed greatly over the last couple years in terms of moving the agency's strategic plan forward. Dwight has more than 18 years of experience in transportation and community development. With the support of his planning and capital team, he will continue to advance our transportation capital projects, push for innovation in our transit service planning, modernize our fare technology and software systems, and spearhead our region’s first Bus Rapid Transit project.

Mike brings more than 20 years of experience in transit safety, operations, regulatory compliance, and project management. Prior to joining RTA, Mike served as a contractor to the Federal Transit Administration’s (FTA) Office of Transit Safety and Oversight, where he was responsible for developing regulations, standards, technical guidance, tools, and training for the transit safety industry. Mike has also held operations and safety positions at several transit properties including the Washington Metropolitan Area Transit Authority. Mike holds Transit Safety and Security Program certificates from the U.S. Department of Transportation in both rail and bus transit and is certified under the FTA's Public Transportation Safety Certification Training Program.

As the Chief External Affairs Officer, Kelder Summers oversees the agency’s marketing, communications, community outreach, and customer service operations. As a lifelong New Orleans resident, she has dedicated her career to fostering transparency, accessibility, and community engagement. Kelder has spent over three decades in communications, honing her skills in public relations, crisis management, and community outreach while building upon her reputation as an advocate for the underserved.

Kelder brings her wealth of experience and local knowledge to ensure the agency remains responsive and accessible to all residents. Her passion for inclusivity and clear, open communication is rooted in her love for New Orleans and her unwavering belief that public services should reflect the needs and voices of the people they serve. She is focused on building a stronger, more connected transit system.

Tracy L. Tyler is the Chief Legal Officer. In her role, Tracy will guide the RTA’s legal strategy, and mitigate our risk, as we continue to push toward delivering our priorities – World-Class Ridership Experience, Innovation, Regional Connections, Equity and Workforce Development. A native New Orleanian, Tracy brings 18 years of legal expertise in the public sector. In her most recent role as Chief Deputy City Attorney at the City Attorney's Office in New Orleans, Tracy oversaw a team of attorneys responsible for examining all contracts negotiated by the Office of the Mayor for compliance and legal validity. Additionally, Ms. Tyler served as an Assistant Legal Counsel for the New Orleans Aviation Board (NOAB), an independent board overseeing the operations of the Louis Armstrong New Orleans International Airport. Her responsibilities at NOAB included providing legal guidance on airport operations, as well as advising on municipal issues such as public bid law, procurement, open meetings law, contract matters, public records law, ethics, DBE regulations, and personnel/civil service affairs.