Feedback and Customer Service

Have a question, comment, concern, or complaint? Please complete the form below and a member of our team will respond to you within three business days. We appreciate your feedback! 

Customer Service Contact Form

Notice: The New Orleans RTA is a public agency and is subject to the State of Louisiana Public Records Act (R.S. H44:1). Any comments submitted via this form may be made available to anyone requesting them. Read our privacy notice to learn more.

You may also find the answer to your question in our Frequently Asked Questions.

Important numbers

Customer Care Rideline: 504-248-3900

Customer Care Rideline for Hearing Impaired: 504-827-7833

Lost-&-Found: 504-827-8399

Paratransit Scheduling: 504-827-7433

ADA - ID Center: 504-827-8345

Business information 

News media contact

Request for records

Speakers bureau

More business info