Transit Accessibility

We believe that transit should be accessible to everyone, which is why we offer a wide range of services to make riding easier.

Other accessibility resources

ADA Rider’s Guide

View our ADA Rider’s Guide (Spanish). For more information, please email our ADA representative.

Customer Feedback

RTA invites customer feedback regarding the accessibility of our transportation facilities and services. To ask questions, make suggestions, provide commendation or submit a complaint, contact us via phone at (504) 827-8345.

ADA grievance process

To view the ADA Grievance Process, click here (Spanish | Vietnamese) or complete a complaint form, click here (Spanish | Vietnamese).